Safety And Policy Center
Our Commitment
We take the safety, security and well-being of our users very seriously and take many steps to increase the safety of users on the app.
Safety Tools and Methods
We use manual review of profiles and automated checks to identify profiles that violate our safety policies. Any profile found to violate these policies are removed from the app.
Harrassment
We have a zero-tolerance policy for harassment on our platform. We encourage all users to report any unacceptable behavior so that the community team can investigate and take appropriate action to remove any user that violates this policy.
Underage Usage
Soltera is for users 18+, and the membership team works hard to maintain an adult only community. We utilize manual moderation and review tools to prevent and remove minors from our app.
We also ask our users to report any profiles that may depict a minor, so that we can investigate and remove, accordingly. Users may report a profile by using the report feature at the bottom of every profile.
Users may also report any profile by sending an email to the customer support.
Child Endangerment
Soltera explicitly prohibit Child Sexual Abuse and Exploitation (CSAE)
We prohibit the use of Soltera to endanger children. This includes but is not limited to use of the app to promote predatory behavior towards children, such as:
- Inappropriate interaction targeted at a child (for example, groping or caressing).
- Child grooming (for example, befriending a child online to facilitate, either online or offline, sexual contact and/or exchanging sexual imagery with that child).
- Sexualization of a minor (for example, imagery that depicts, encourages or promotes the sexual abuse of children or the portrayal of children in a manner that could result in the sexual exploitation of children).
- Sextortion (for example, threatening or blackmailing a child by using real or alleged access to a child’s intimate images).
- Trafficking of a child (for example, advertising or solicitation of a child for commercial sexual exploitation).
Resources for Support, Advice, or Assistance
In case of emergency, call 911 (U.S. or Canada) or your local law enforcement agency.
Rape, Abuse and Incest National Network (RAINN) Hotline
1-800-656-HOPE (4673) I www.rainn.org
Planned Parenthood
1-800-230-7526 I www.plannedparenthood.org
National Domestic Violence Hotline
1-800-799-SAFE (7233) or 1-800-787-3224 I www.thehotline.org
National Human Trafficking Hotline
1-888-272-7888 or text 233733 I www.humantraffickinghotline.org
National Sexual Violence Resource Center
1-877-739-3895 I www.nsvrc.org
National Center for Missing & Exploited Children
1-800-THE-LOST (843-5678) I www.cybertipline.com
Cyber Civil Rights Initiative
1-844-878-2274 I www.cybercivilrights.org
FBI Internet Crime Complaint Center